Applicants

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Why are you being screened?

Being screened for a job is a common part of the hiring process, and there are several reasons why employers conduct screenings. 

Job screenings are a standard part of the hiring process and are meant to help employers make informed decisions about the suitability of candidates for a specific role. It’s essential to be honest and transparent during the screening process and to prepare to showcase your qualifications and skills that make you a strong fit for the job.

Employers use background screening to verify the information provided by candidates on their CV’s or applications, such as employment history, education, and professional certifications. In some industries, thorough background checks are crucial to ensure that candidates have no criminal history.

Applicant F.A.Q’s

Can I see an update on my check and know when its complete?

Yes, you can sign into your application and see a progress update, your employer will inform you when your checks are complete.

Is my data safe with NSA Group (trading as National Screening Agency)?

We take data security very seriously. All the information we hold is protected using advanced encryption methods, and access is strictly limited to authorised personnel only. Our processes are designed to ensure your data is handled securely and in compliance with the highest industry standards for privacy and protection.

I have a support query on my application, what can I do?

We offer a number of support options for all applications

How will you contact me?

We will contact you via telephone initially with an introduction call, followed up with an email.

Can I upload documents to my form?

Yes, uploading documents to your application form is recommended and can be done securely and instantly.

How long will my check take?

This depends on the level of check that has been requested by your employer, our team will give you an estimate on your welcome call. 

Can I get a copy of my background report?

Please contact your employer and request this directly from them, we are unable to provide this information to you. 

Why are you checking my background?

Your employer may need review your criminal record history, employment history and much more to help them evaluate your honesty, character, safety, and qualifications.  

Will you contact my current employer?

We will never contact your current employer without your permission first. This question is asked on your application form. 

What if I cannot remember all of my previous employers?

You could look at past HMRC tax records or payslips or revert to a CV or LinkedIn.

What is an acceptable proof of Identification documents?

  • Valid UK Passport
  • Valid International Passport
  • Valid Driver’s Licence Photo ID

What is an acceptable proof of address documents?

  • Bank Statement (Less than 3 months old)
  • Council Tax Bill (Less than 12 months old)
  • Any Inland Revenue Document (Less than 3 months old)
  • P45 or P60 (Less than 12 months Old)
  • Mortgage Statement (Less than 12 months old)
  • Utility Bills – Not a mobile phone bill (Less than 3 months old)
  • Pension or Benefit Statement (Less than 3 months old)

Please call the HMRC and request a 5 Year Employment History statement by calling 0300 2003300. It is a free service, but it can take up to 10 days to receive it via the post.

What if I have employment gaps

If you were employed:

  • Employment contract showing your start date.
  • An official letter from the employer showing your start date.
  • Copies of your first and last payslips
  • An official confirmation of long service letter or document showing your start date.
  • Redundancy or termination letter showing the date your employment ended.
  • An official letter from the employer showing the date your employment ended.
  • P45 or P60 for each year of service

 

 If you were self-employed: 

  • Letters or documents from HMRC and/or Companies House
  • Letters or documents concerning the forming or dissolving of the company from banks, solicitors, or accountants.
  • Tax return for each year you were self-employed.

If you were sub-contracting, client reference(s) to cover the period. 

  • P45 for the period

 

If you were in education 

  • Enrolment email/letter
  • Statement of results
  • Qualification certificates
  • Official letters showing dates of study – start, end, or both.

If you were travelling 

  • Official immigration documents i.e., visas, applications for residency/visas or the right to work.
  • Passport stamps showing the dates you entered and/or left the countries visited.
  • Any other official government letters or documents, which confirm the dates you entered and/or left the countries visited.
  • Email confirmation of purchasing tickets/travel documents
  • Bank statements to show transactions in the countries visited.
  • Travel tickets and accommodation receipts
  • Mobile phone bill showing calls from the countries you visited.

 

If you relocated to the UK within the last 5 years 

  • Official immigration documents i.e., visas/Home office payment cards etc.
  • Official immigration letters i.e., applications for residency/visas or the right to work.
  • Passport stamps showing the dates you entered and/or left the country.
  • Any other official government letters or documents which confirm the dates you entered and/or left the country.
  • Any employment references, contracts or tax records for the country you were living in.

 

If you were in HM Forces Service including Reserves 

  • Certificate of Service
  • Discharge Certificate
  • Statement of Service
  • P45

If you were registered Unemployed (Claiming Benefits – dates of claim must be on the document) 

  • Proof of claim letter
  • Letter of entitlement
  • Official HMRC or DWP letters or documents
  • P45 for the period you claimed.
  • Universal Credit payment summary page from Online Portal

If you had a Career Break (not working/claiming or any of the above activities for more than 31 days) 

  • Official HMRC or DWP letters or documents i.e., maternity payments, child benefit etc.
  • Official immigration letters or documents i.e., applications for residency/asylum or the right to work.
  • Bank statements for the period showing how you financially supported yourself and that you were not receiving a regular income.